Of course, you’re encouraged to contact us any time you have a request, whether or not it’s on your scheduled day. However, we know you’ll understand that taking care of a rush request or something out of the ordinary means that your regular concierge may not be available.
Rest assured though: we have a varied and experienced team of professionals, and another of our personal concierges will be happy to take care of your request!
However, if you foresee a need for more hours, you may wish to switch to a different Membership Level for a particular month or as long as your need is greater. This secures the savings.
Of course, should you need a particular physical receipt, just let us know ahead of time, and we’ll be happy to give that to you.
Our clients know and feel comfortable and confident entrusting us with a wide range of matters. We get to know our clients so well that anticipatory service is not uncommon. And we’re always looking out for our clients’ best interest. That’s what a relationship-based service is all about.
(And, about price? Our clients understand that price and quality go hand in hand. And they are not interested in turning over home, family, personal, confidential and security matters to be handled by the lowest bidder. If you agree, give us a call! We may be meant for each other!)
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